Legal access for DANA and QRIS
Our Legal notice explains who may access the account, how phone verification supports account control, and how we handle records connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. We apply access wording carefully: eligibility depends on local law, and services are available
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where local law permits. Your account details should match the information used during verification so wallet status and withdrawal checks can be connected to the correct account. If a payment record needs correction, keep the receipt and send it through the account help path. We may
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ask for enough detail to locate the transaction, but we do not ask you to share a password. The Legal notice also explains policy changes, restricted access, retention periods and the route for requesting a correction or deletion where that request is available under applicable rules.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
